Reviews

Pinks were fantastic. From the moment my Mum passed away they made an emotional time bearable and completely stress free. Leanne was amazing. The funeral arrangements from start to finish, the liaising with the celebrant and Darren who was responsible for driving the hearse and arranging the smaller details at the crematorium dealt with us with respect, kindness and patience and although it was a difficult time, Pinks really did make it easier. I would not hesitate in recommending them.

Claire was incredibly compassionate, professional, and respectful during such a difficult time. Her kindness and clear communication truly made a difference, we are very grateful for her support and would highly recommend Pinks in Caterham's services.

As my Brother Chris died suddenly, after a short illness, I was in Ireland so his very good friend Paddy in Kenley started to organise the funeral Mass etc with Karen and her staff in Pinks funeral home, Caterham, until my return to Kenley.
Every detail was taken into consideration, and while it was a very sad time Karen made it a little easier for us. She had lots of paperwork to have in place for my brothers return to Ireland. Much more than I could have thought was necessary. However it was all handled very professionally and with compassion which meant so much to me and for my dear departed brother ❤️
My sincere thanks.

Pinks looked after the funeral for my Mum and the compassion and care from walking through their doors was 5*. They helped me every step of the way and listened to Mums wishes and made it all happen even down to Walkers Ready Salted Crisps … thank you Darren. Mairead and Lorraine were so supportive and made a very difficult time a little bit easier. Thank you so much.

An outstanding service from Pinks. Having never been through anything like this before, I needed support and guidance with every step—from registering my husband, Charlies, death to choosing the right person to lead the ceremony. Lorraine was my main point of contact, and she was simply exceptional. Kind, compassionate, and incredibly knowledgeable, she kept me informed throughout and always made sure I was coping. Her guidance at every stage was a true comfort.

The day before the funeral, Darren called me to go through how the day would unfold. He was both kind and professional, taking note of everything I wanted and ensuring that every detail went exactly to plan. On the day itself, he was a calm, reassuring presence—constantly keeping an eye on everything and updating me as needed. At such a sad and traumatic time, his support was something I didn’t know I would need but came to appreciate more than I can express. I’m sure Darren will always remember us for our unique exit music—Hooky Street—a little smile in the sadness.

I just want to thank the whole team—every person involved made a truly heartbreaking day more manageable. Thank you.

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Thank you, all the team, at Pinks, Hamsey Green, for making our mother’s funeral (Zoe Taylor) extra special.
Choosing a Funeral Director must be how you feel about the staff. From day one my Dad agreed Pinks were the right choice. They treated us with respect and were totally dignified throughout the process.
All the staff; Lorraine, Mairead, Darren and Ivor were consistent, responsive, and very attentive to all our needs. A special thank you to Karen for all her input; the added touches were unexpected and really appreciated.
The day was seamless, Darren. Thank you. Whilst of course a difficult and emotionally draining day, there were many smiles and laughs too which helped us all enormously.
Without hesitation, we would recommend you, and as the time arises will use your services again.
You have an extremely cohesive team, Karen. You should be proud. Thank you all again.
Michelle, Trevor, and all the family xx