Pinks Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.
If you would like to provide feedback please don’t hesitate to get in touch.
Google
Torquil Morgan
All my Mum’s care was truly excellent and all of the staff were amazing! Thanks so much to you all, Your help really was appreciated 🤩
Google
Torquil Morgan
All my Mum’s care was truly excellent and all of the staff were amazing!
Thanks so much to you all,
Your help really was appreciated 🤩
Google
Giles Owen
Pinks were fantastic. From the moment my Mum passed away they made an emotional time bearable and completely stress free. Leanne was amazing. The funeral arrangements from start to finish, the liaising with the celebrant and Darren who was responsible for driving the hearse and
Google
Giles Owen
Pinks were fantastic. From the moment my Mum passed away they made an emotional time bearable and completely stress free. Leanne was amazing. The funeral arrangements from start to finish, the liaising with the celebrant and Darren who was responsible for driving the hearse and arranging the smaller details at the crematorium dealt with us with respect, kindness and patience and although it was a difficult time, Pinks really did make it easier. I would not hesitate in recommending them.
Google
Sarah Harris
Claire was incredibly compassionate, professional, and respectful during such a difficult time. Her kindness and clear communication truly made a difference, we are very grateful for her support and would highly recommend Pinks in Caterham's services.
Google
Sarah Harris
Claire was incredibly compassionate, professional, and respectful during such a difficult time. Her kindness and clear communication truly made a difference, we are very grateful for her support and would highly recommend Pinks in Caterham's services.
Google
Wendy Thomas
Went to Pinks to talk about a funeral plans and met Claire who talked me through the options. She was very empathetic, professional and gave me good advice. Thank you.
Google
Pauline Kelly
As my Brother Chris died suddenly, after a short illness, I was in Ireland so his very good friend Paddy in Kenley started to organise the funeral Mass etc with Karen and her staff in Pinks funeral home, Caterham, until my return to Kenley. Every
Google
Pauline Kelly
As my Brother Chris died suddenly, after a short illness, I was in Ireland so his very good friend Paddy in Kenley started to organise the funeral Mass etc with Karen and her staff in Pinks funeral home, Caterham, until my return to Kenley.
Every detail was taken into consideration, and while it was a very sad time Karen made it a little easier for us. She had lots of paperwork to have in place for my brothers return to Ireland. Much more than I could have thought was necessary. However it was all handled very professionally and with compassion which meant so much to me and for my dear departed brother ❤️
My sincere thanks.
Google
Allison Valenti
Pinks looked after the funeral for my Mum and the compassion and care from walking through their doors was 5*. They helped me every step of the way and listened to Mums wishes and made it all happen even down to Walkers Ready Salted Crisps
Google
Allison Valenti
Pinks looked after the funeral for my Mum and the compassion and care from walking through their doors was 5*. They helped me every step of the way and listened to Mums wishes and made it all happen even down to Walkers Ready Salted Crisps … thank you Darren. Mairead and Lorraine were so supportive and made a very difficult time a little bit easier. Thank you so much.
Google
Kate England
With thanks to Mairead and the team who calmly and compassionately guided us through the process of organising my Dad’s funeral. It all went smoothly and we were able to honour him in a beautiful and personalised ceremony. Thank you Mairead.
Google
Lady “Lady J” Jane
An outstanding service from Pinks. Having never been through anything like this before, I needed support and guidance with every step—from registering my husband, Charlies, death to choosing the right person to lead the ceremony. Lorraine was my main point of contact, and she was
Google
Lady “Lady J” Jane
An outstanding service from Pinks. Having never been through anything like this before, I needed support and guidance with every step—from registering my husband, Charlies, death to choosing the right person to lead the ceremony. Lorraine was my main point of contact, and she was simply exceptional. Kind, compassionate, and incredibly knowledgeable, she kept me informed throughout and always made sure I was coping. Her guidance at every stage was a true comfort.
The day before the funeral, Darren called me to go through how the day would unfold. He was both kind and professional, taking note of everything I wanted and ensuring that every detail went exactly to plan. On the day itself, he was a calm, reassuring presence—constantly keeping an eye on everything and updating me as needed. At such a sad and traumatic time, his support was something I didn’t know I would need but came to appreciate more than I can express. I’m sure Darren will always remember us for our unique exit music—Hooky Street—a little smile in the sadness.
I just want to thank the whole team—every person involved made a truly heartbreaking day more manageable. Thank you.
Google
Paul Moore
Excellent all round, but especially when we had an unexpected late change in circumstances which was dealt with quickly, professionally and with the minimum of fuss. Thankyou to all the team but especially Lorraine.
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